Great first impressions

The Ear Project works with a network of specially trained audiologists who capture ear impressions to create custom ear tips for IYO’s customers and products.

What to expect

After your purchase an IYO VAD PRO, a member of The Ear Project team will contact you to schedule an appointment with an audiologist, also known as a Bespoke Fit Specialist.

Preparing for Your Appointment

NEXT STEPS

You will receive an Ear Impression Kit by mail after purchasing a VAD PRO.

Please bring the Ear Impression Kit to your appointment and give it to the audiologist.

Cleanliness is Key

It's important to ensure your ears are clean before your appointment.

If you feel significant wax build-up in your ears, consider trying one of more of the following steps:

  • Purchase a  Wax Removal Kit at your local pharmacy (e.g., Walgreens kit, CVS kit.) These kits typically include softening drops to loosen the wax and a bulb syringe or irrigation solution to flush out the softened wax. 

  • Book an ear-cleaning appointment before your ear impression appointment. These are typically available at a CVS Minute Clinic and hearing centers.

  • Avoid placing cotton swabs deep inside of your ear canal as they may push wax further into the canal.

If you have any questions about preparing for your appointment, please reach out to us at support@earproject.org. We are here to support you every step of the way.

WHAT TO EXPECT AT YOUR APPOINTMENT

Our experienced team will strive to make your experience as comfortable and efficient as possible through the following steps.

Introduction: The audiologist will give you a brief overview of the process.

Assessment: The audiologist will examine your ears to ensure that they are free from wax. They will also discuss any of your preferences and concerns.

Impression Taking: The audiologist will gently insert a foam dam into your ear canal to protect your eardrum. Then they will carefully fill part of your ear canal with silicone to create a replica of your ear shape.

Comfort: Your comfort is a priority. If you experience any discomfort or need a break, please don't hesitate to let your audiologist know.

Completion: The audiologist will send your ear impressions to IYO to customize your product.